How do I login to my Visual account?

With the release of Visual 2012, all Acuity Brands employees will need to login to their Visual account at www.visual-3D.com with their Agile login.

If you have never used Agile, you will need to submit an IST support request by following these instructions (see screenshot below):

  1. Open an internet browser to http://ITSUPPORT
  2. Click on Create new Call > IST > Administrative > Account / Permissions > Account Setup and Permissions Changes > AGILE PORTAL > Visual-3D.
  3. Include your LL_MAIN UserID in the support call requesting Visual access for Corporate Acuity employees

Note: If your Visual account email address is not the same as your work email address then a new Visual account will be automatically created for you.